Terms & Conditions

By accessing or using the onzura.com website, you agree to these Terms & Conditions. If you don't agree with them, please don't use the site.

We may update these terms from time to time (see "Changes to these terms"). Continuing to use the site after an update means you accept the revised terms.

This website is operated by ONZURA ("ONZURA", "we", "us" or "our"), a website development and digital growth studio based in India. You can contact us at info@onzura.com.

You may use this website for lawful purposes — to learn about our services, view information and contact us. You agree not to:

• Use the site in any way that breaks applicable laws or regulations
• Attempt to gain unauthorised access to the site, its servers or any connected systems
• Introduce malware, or interfere with the site's normal operation or security
• Scrape, copy or republish site content at scale without our permission
• Use our forms to send spam, abusive, or misleading content

The ONZURA name, logo, and the design, text, graphics and other content on this website are owned by ONZURA or used with permission, and are protected by applicable intellectual property laws.

You may view and share links to our pages. You may not copy, reproduce, modify or reuse our content for commercial purposes without our prior written consent. Ownership of work created for a client is addressed in that client's own agreement, not here.

Submitting a form or contacting us is an enquiry, not an agreement. It does not create a contract for services, and it does not oblige either of us to proceed.

A project only begins once we and you agree the scope in a separate written proposal or agreement. That document — not these website terms — governs the work.

The commercial terms of any project — scope, deliverables, timelines, revisions, payment and cancellation — are set out in the proposal or agreement for that specific project. Those terms take precedence over anything implied on this website.

"Project Zero Risk" means what it says on our site: for work it applies to, we build the agreed result first, you review it, and payment is only due once you approve it. The exact scope of that approval, what it covers, and the payment schedule are defined in your project agreement.

We don't publish fixed pricing, a blanket refund policy or guaranteed timelines on this website, because those depend on each project. Any refund, cancellation or revision terms are governed by your individual agreement with us.

We work to keep the information on this site accurate and current, but we don't warrant that it is complete, error-free or up to date at all times. Content is provided for general information and may change without notice.

We aim to keep the site available but can't guarantee uninterrupted access. We may suspend, withdraw or restrict all or part of the site for maintenance, updates or other reasons without liability to you.

Our site may link to third-party websites and services (for example WhatsApp or our social profiles). We provide those links for convenience and don't control or endorse those third parties. Your use of them is governed by their own terms and policies, not ours.

The website and its content are provided "as is" and "as available", without warranties of any kind except those that cannot be excluded under applicable law. Our full disclaimer explains the limits of the information and examples on this site.

To the fullest extent permitted by law, ONZURA will not be liable for indirect, incidental or consequential losses, or for loss of profits, revenue, data or goodwill, arising from your use of (or inability to use) this website. Nothing in these terms limits any liability that cannot be limited under applicable law.

You agree to use the website responsibly and to be responsible for any misuse of it by you. If your misuse of the site causes loss or a claim against ONZURA, you agree to be responsible for it to the extent the law allows.

These terms are governed by the laws of India, and disputes relating to this website will be subject to the jurisdiction of the appropriate courts in India. Any separate project agreement may specify its own governing law and jurisdiction, which will apply to that project.

The specific jurisdiction (city/state) for disputes is being confirmed and will be stated here once finalised.

We may revise these terms from time to time. The "last updated" date above shows when they were last changed. Please check back periodically.